Terms & Conditions
WellRx® Program Terms of Service
Last Updated on August 24, 2026
Please read these Terms of Service (" Terms") carefully. These Terms are a binding contract between you and Medical Security Card Company, LLC, a Delaware limited liability company (" MSC", "we", "us" or "our") governing your use of our prescription and/or pharmaceutical product discount program(s) ("Program(s)"), our mobile applications ("Application(s)"), our websites ("Site(s)") and the other related services that we offer that are marketed using any version of the WellRx® brand name or WellRx® logo (collectively, the "Services"). By registering for or using the Program(s) or by accessing or using the Services via the Application(s) or the Site(s), you agree to be bound by these Terms. These Terms affect your legal rights and obligations, so if you do not agree to these Terms, do not register/create an account, do not use the Services, and do not further engage with this website.
NO MEDICAL ADVICE: The Site(s), the Application(s), and the Services should not be considered as a substitute for medical advice for medical problems or conditions. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. If you are in the United States and are experiencing a medical emergency, please call 911 or call for emergency medical help on the nearest telephone.
ARBITRATION NOTICE: Except for certain types of disputes described in the arbitration clause below, you agree that all disputes between you and MSC will be resolved by mandatory binding arbitration and you waive any right to participate in a class-action lawsuit or class-wide arbitration.
Privacy: Your privacy is important to us. Our WellRx Program Privacy Policy is incorporated into these Terms by reference. By accepting these Terms, you agree to the collection, use, and sharing of your information, including your content, through the Program and the Services in accordance with the WellRx Program Privacy Policy.
Modifications to these Terms: We may, at our sole discretion, revise these Terms from time to time. The most current version of these Terms will be made available to you on the Site(s) and will be linked to from within the Application(s). We encourage you to periodically review these Terms. If we make material changes to these Terms, we will notify you on the Site(s) or within the Application(s) or both by posting a conspicuous notice on the Site(s) and the Application(s) or by otherwise sending you a notification prior to the effective date of the changes. By continuing to access or use the Site(s), the Application(s), the Program(s) or the Services after those changes become effective you agree to be bound by the revised Terms. If you do not agree to the revised Terms please discontinue use of the Site(s), the Program(s), and the Application(s). You may terminate your Account at any time as set forth below.
Program Identification Cards: You may print or download a Program identification card that allows you to use our Program(s) (a "Card") without registering with us or creating an Account. You may also have received a Card from a third-party sponsoring organization, with or without having provided that third party with your name or other enrollment information.
Accounts: You may access additional Services and certain features of the Program(s), Site(s) and Application(s) designed to assist you in saving money and better managing your health by creating an “Account” and opting in via the Application(s) or the Site(s). In order to create an Account, you will be required to provide us with your name, email address, date of birth and zip code at minimum. For more information about what information we collect during Account creation and what information may be used, accessed, or processed to provide additional Services via your account please see the WellRx Program Privacy Policy. You must be at least 18 years of age to create an Account.
Use of Program(s): If you do NOT have prescription drug health insurance, or if you have limited coverage or a high-deductible plan, you can use the Program(s) for any brand name or generic prescriptions not covered by your insurance that you or a household member pays for out-of-pocket unless other restrictions apply. You can also use the Program(s) for medications prescribed for your non-human pets if they are human equivalent prescription medications dispensed at a participating pharmacy. Please see your Card for more information.
DISCOUNT ONLY - NOT INSURANCE: The Program(s) and Services are NOT health insurance policies and are not intended as a substitute for health insurance. The Program(s) allow you to obtain discounts on prescription drugs and/or pharmaceutical products purchased through participating pharmacies. You are required to pay for all prescription drugs at the time of purchase. To obtain discounts, you will need to present your Card or other evidence of participation in the Program(s) to a pharmacy before you pay for any prescription drugs and/or pharmaceutical products. The range of the discounts will vary depending on the prescription drug or other product and the participating pharmacy. MSC does not make payments to any pharmacy or health care provider.
Account Cancellation: You may cancel your Account at any time by logging into your account and following the instructions for account cancellation.
General Conditions: Obtaining a Card or using the Services via the Application(s) requires the download of an Application from the Apple iTunes App Store or the Google Play Store. Download of an Application is subject to the applicable end user license agreement. Our Programs and Services are not currently available through additional mobile application stores.
Your Account: You agree that you will not create an Account for anyone other than yourself. You also represent that all information you provide to MSC upon registration for an Account and at all other times will be true, accurate, current and complete. You agree to update your information as necessary to maintain its truth and accuracy.
We reserve the right to refuse access to the Program(s) or the Services to anyone for any reason at any time. We reserve the right to suspend or terminate your Account(s) for any reason. You agree that you are responsible for all data charges and/or SMS charges you incur through use of the Services.
Modifications to Services: We reserve the right to modify or terminate the Program(s) or the Services or any feature or function of the Program(s) or the Services for any reason and at any time without notice or liability to you except as provided for above.
Medicine Chest: The Medicine Chest feature of the Services allows you to store information about your various prescriptions and medications. This information is associated with your Account and is collected and used by MSC as set forth in the WellRx Program Privacy Policy.
Healthy Eating and Wellness Selections: You may choose to enter certain health-related information and dietary preference information to use our Service that provides users with personalized health and wellness options, such as types of food products (“Wellness Services”). Selections are generated based on third-party databases and do not take into account your prescriptions or medications. If you have questions or concerns about how certain foods may affect or interact with your prescriptions or medications, you should consult your health care provider.
The content, products, and services mentioned as part of or offered through the Wellness Services are solely to educate consumers on health care and nutritional issues that may affect their daily lives. Nothing in the content, products, or services should be considered, or used as a substitute for: medical advice, diagnosis, or treatment. The Wellness Services, the Program(s), the Service(s), the Site(s), and/or the Application(s) do not constitute the practice of medicine, pharmacy, or any other professional health care advice, diagnosis, or treatment. You should always consult with your health care provider for diagnosis and treatment to address your specific medical needs. We advise users to always seek the advice of a physician or other qualified health care provider with any questions regarding personal health, medical conditions, or nutrition.
Push Notifications: From time to time the Site or Application may notify you about new features or other information that might enhance your use of the Site(s), the Application(s), the Program(s) The Wellness Services, or the Services, via push notifications. You may opt-out of push notifications if permitted by your browser or device settings as applicable.
Termination of Your Account: You can deactivate your Account within the settings of the Site(s) or the Application(s) or by contacting us using the contact information below. We may suspend or terminate your access to your Account, the Program(s) or any Services if we believe you have materially breached these Terms or your use of the Services otherwise presents any legal or other risk to MSC or any third party. If we terminate your access to the Services or if you request the deactivation of your Account, your data will no longer be accessible to you through your Account. Upon termination, all licenses and other rights granted to you in these Terms will immediately cease.
Use of Your Account: You may not sell, transfer, license or assign your Account, username, or any Account rights to anyone. You are responsible for any activity that occurs through your Account. You are solely responsible for all transactions and activities undertaken by anyone utilizing your Account or your Card, whether authorized or unauthorized. This includes, but is not limited too. any and all purchases, authorized or unauthorized, made from pharmacies. You must immediately notify MSC of any suspected unauthorized transactions associated with your Account or your Card or any other breach of security. You are responsible for keeping your Account password secret and secure.
Prohibited Activities: In addition to the other restrictions outlined in these Terms, you agree that you will not:
Use the Card, the Program(s), or the Services for any purpose that is illegal, unauthorized, beyond the scope of its intended use, or engage in, encourage, promote, advocate or assist any third party in any activity that violates these Terms or is otherwise prohibited in these Terms or the terms of any third party that govern a particular Service or an aspect of the Program(s);
Interfere with or disrupt servers or networks used by MSC to provide the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services, or the Services;
Disrupt servers or networks used by other users to access the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services, or the Services;
Violate any third-party regulations, policies or procedures of such servers or networks;
Harass or interfere with another user's full use and enjoyment of the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services, or the Services;
Send any unsolicited or unauthorized advertising, spam, solicitations, or promotional materials to other users of the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services, or the Services;
Solicit or attempt to solicit personal information from other users of the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services, or the Services;
Intercept, examine, monitor or otherwise observe any proprietary communications protocol used by a device, a client or a server communicating with the Site(s), the Application(s), or the Services;
Use any robot, bot, spider, crawler, scraper, or other automated means or interface not provided by us to access the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services, or the Services;
Reverse-engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services, or the Services;
Use or attempt to use another user’s Account without authorization;
Attempt to compromise any security measures or circumvent any content-filtering techniques we employ;
Attempt to represent in any manner that you have a relationship of any kind with us or that we have endorsed you or any products or services without our express written consent to do so;
Engage in or encourage, promote, advocate or assist any third party in any harassing, bullying, intimidating, predatory, or stalking activities;
Post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other similar content;
Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
Make available any content that infringes the rights of any person or entity, including without limitation, any patent; trademark; trade secret; copyright; privacy; publicity or other proprietary or contractual rights;
Reproduce, duplicate, copy, buy, sell, trade, resell or exploit for any purpose any portion of the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services or the Services;
Access or use the Card, the Program(s), the Site(s), the Application(s), the Wellness Services or the Services without our prior written consent;
Develop any third-party applications that interact with other users of the Program, the Site, the Application, the Wellness Services; or the Services themselves without prior written consent from MSC.
Content Ownership: Copyright 2015-2026 Medical Security Card Company, LLC. All rights reserved.
The ScriptSave® WellRx® logos, SCRIPTSAVE® logos, and other MSC trademarks, service marks, word marks, graphics, and logos used in connection with the Card(s); Program(s), the Site(s), the Application(s), the Wellness Services; or the Services are trademarks or registered trademarks of MSC or its affiliates (collectively, the "MSC Marks").
Third party trademarks, service marks, graphics and logos used in connection with the Card(s), the Program(s), the Site(s), the Application(s), the Wellness Services, or the Services, are the trademarks of their respective owners (collectively, "Third-Party Marks").
Disclaimer of Warranties: THE CARD(S), THE PROGRAM(S), THE SITE(S), THE APPLICATION(S), THE SERVICES, WELLNESS SERVICES, AND MSC MATERIALS ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS". TO THE FULLEST EXTENT PERMISSIBLE BY LAW, NEITHER MSC NOR ITS MEMBERS, SHAREHOLDERS, EMPLOYEES, MANAGERS, OFFICERS, OR AGENTS (COLLECTIVELY, THE "MSC PARTIES") MAKE ANY REPRESENTATIONS OR WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO: (A) THE CARD(S), THE PROGRAM(S), WELLNESS SERVICES, OR THE SERVICES; (B) MSC MATERIALS, INCLUDING THE APPLICATION AND SITE; (C) SERVICES CONTENT; (D) THIRD-PARTY CONTENT; OR (E) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO MSC OR VIA THE APPLICATION(S), THE SITE(S), THE WELLNESS SERVICES, or THE SERVICES.
Indemnification: BY AGREEING TO THESE TERMS YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE MSC PARTIES AND YOUR SPONSORING ORGANIZATION (IF ANY) FROM AND AGAINST ANY AND ALL CHARGES, CLAIMS, DAMAGES, LOSSES, COSTS, LIABILITIES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES) INCURRED AS A RESULT OF OR ARISING FROM ANY CLAIM, COMPLAINT, ALLEGATION, LAWSUIT OR DEMAND ARISING OUT OF OR RELATING IN ANY WAY TO (A) YOUR ACCESS TO OR USE OF: THE PROGRAM(S), THE WELLNESS SERVICES, THE SERVICES, THE SITE(S), YOUR ACCOUNT(S), OR THE APPLICATION(S); (B) YOUR VIOLATION OF THESE TERMS; (C) YOUR VIOLATION OF THE RIGHTS OF ANOTHER, INCLUDING WITHOUT LIMITATION, ANY INTELLECTUAL PROPERTY RIGHT, PUBLICITY, CONFIDENTIALITY, PRIVACY, OR PROPRIETARY RIGHT; OR (D) YOUR VIOLATION OF ANY STATUTES, CODES, ORDINANCES, LAWS, RULES, REGULATIONS, INCLUDING WITHOUT LIMITATION, ALL REGULATORY, ADMINISTRATIVE, AND LEGISLATIVE AUTHORITIES.
Limitation of Liability: EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT WILL MSC OR THE MSC PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM (A) THE USE OF, OR INABILITY TO USE, THE CARD(S), THE PROGRAM(S), THE WELLNESS SERVICES, THE SERVICES, THE SITE(S), THE APPLICATION(S), OR ANY CONTENT OF THE PROGRAM OR THE SERVICES; (B) THE PROVISION OF THE CARD(S), THE PROGRAM(S), THE WELLNESS SERVICES, THE SERVICES, THE SITE(S), THE APPLICATION(S), OR ANY CONTENT OF THE WELLNESS SERVICES, OR THE SERVICES OR ANY MATERIALS AVAILABLE THEREIN;
Dispute Resolution: Any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity hereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by binding arbitration on an individual basis under the terms set forth below. Notwithstanding the foregoing, in the event of any actual, alleged or threatened violation of confidentiality or violation of the other party’s intellectual property or other proprietary rights, the non-breaching party may immediately resort to court proceedings in a court of competent jurisdiction as set forth below in order to seek immediate injunctive relief without posting of a bond, proof of damages or other similar requirement. PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH MSC AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
Applicable Law: This Agreement and any Dispute between you and MSC will be governed by the laws of the State of Arizona and applicable United States law, exclusive of conflict or choice of law rules.
Contacting Us: If you have any other questions or concerns regarding these Terms, please contact us as follows:
Using the Contact Us form at https://www.medicalsecuritycard.com/contact
Or by mail at:
Medical Security Card Company, LLC
350 S. Williams Blvd.,
Tucson, AZ 85711
Or by Phone at: 1-800-347-5985 or 1-520-888-8070
Copyright 2015-2026 Medical Security Card Company, LLC All Rights Reserved